FRIDAY February 27, 2015:
Better Documentation:
Teaching a Different Focus
Case Study: Success with 1200+ Physicians
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FOCUS on the target and get as close as you can…
Sharon Easterling, CEO of Recovery Analytics and my long-time co-host on the show, shares a success story this week, and the amazing results achieved using a strategy that she has developed over the past year while on a client assignment. Sharon reviewed an early version of the strategy at last year’s PA/UR Boot Camp, but has revised the whole process and focus, which achieved better and more measurable results.
The basis of the strategy is the use of the 5Ws for Documentation, first introduced on our show back in October 2013. Since then, Sharon has experimented with teaching the concept, looking for the most effective way to engage physicians and change their behavior, resulting in fewer denials, the real key to improving both quality measures and reimbursements.
Join us on the show to learn:
- What was different about Sharon’s strategic focus;
- What was different about Sharon’s approach to non-employed physicians;
- What really changed and how was it measured.
Also hear from our audit expert, Bill Malm:
-
Why would Auditors like this so much better and issue fewer denials?
- What are the 3 things you should focus on to avoid denials?
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